Reputation Management Agency
in Ludhiana

Only reviews that violate Google's policies — fake, defamatory, hate speech, conflict of interest — can be removed, and we handle those flagging requests professionally. For legitimate-but-unfair reviews, we focus on response strategy plus generating enough positive reviews to dilute impact. We never promise removal we can't legally deliver.

This is a common brief. We typically combine a three-pronged response: a professional LinkedIn rebuttal post from your MD, suppression of the thread through positive content signals, and if warranted, a formal cease-and-desist through our legal partners. Most threads lose visibility within 60-90 days.

A strong review pipeline is the best defence. We set up automated WhatsApp/SMS review requests for your satisfied customers — so for every unhappy reviewer, 15-30 happy reviewers have already posted. Most of our Ludhiana clinics and service businesses maintain 4.7-4.9 average ratings this way.

Basic ORM programmes (monitoring + review response + monthly reporting) start from ₹15,000/month. Comprehensive programmes with content suppression, crisis response retainer, and ongoing positive-asset building range ₹35,000-75,000/month depending on brand exposure.

Within 2 hours of detection during business hours, within 4 hours outside. Our crisis retainer clients have a dedicated WhatsApp channel that's monitored 24/7 — critical for viral negative moments where hours matter.

Yes — and this is one of the more sensitive briefs we handle. NRI buyers are vocal on Facebook groups, YouTube comments, and diaspora forums when projects run late, and that content spreads fast across Brampton, Surrey, and Auckland. Our approach combines proactive developer communication content (construction updates, MD video addresses, completion milestone posts), review-velocity pushes from satisfied completed-project buyers, and suppression work on the most visible complaint threads. Rebuilding NRI trust takes eight to fourteen months of sustained, honest communication — there's no shortcut, but the brands that invest in it consistently recover their pipeline.

Commercial dispute reviews are a different challenge to consumer reviews — they're often more detailed, carry more apparent credibility, and are harder to get removed. Our approach is threefold: professional public response that acknowledges the relationship, presents your version of events without specifics, and focuses on what you've done to improve; legal review for defamatory claims with your counsel; and suppression via a wave of positive content from genuine customers, partners, and press. For Ludhiana export brands, a credible industry trade-publication feature often outranks and outweighs a dispute review within three to four months.

Yes — doctor ORM is a specific discipline we practice for Ludhiana healthcare professionals. For Practo reviews that violate policy (competitor posts, abusive content) we file professional removal requests with Practo's moderation team. For genuine-but-unfair reviews, we run a patient review-request programme that builds review volume from satisfied patients over 90 days. We also craft professional, empathetic public responses to every negative review that future patients will read — tone and specificity matter enormously here, and a well-written response to a one-star review often does more to reassure prospective patients than 20 five-star ratings.