Email Marketing Agency
in Burnaby
Lifecycle email programs for Burnaby's tech, gaming, and retail brands.
TML Agency builds Klaviyo, HubSpot, Braze, and Iterable email and SMS programs for Burnaby companies — from BCIT and SFU-adjacent tech startups to Metrotown retail brands and the gaming and interactive media companies in the city's production economy. We architect welcome, onboarding, cart abandonment, post-purchase, win-back, replenishment, and VIP lifecycle flows; implement RFM segmentation, dynamic content, predictive send-time optimization, and A/B subject line testing; and build SPF/DKIM/DMARC deliverability infrastructure that keeps Burnaby's technically literate subscriber lists landing in the inbox, not spam.
Emails Sent
Avg Open Rate
Average ROI
Client Retention
TML provides email marketing in Burnaby for businesses that need a practical growth partner, not another generic vendor. Our email marketing services in Burnaby cover strategy, execution, reporting, and ongoing improvement, with recommendations shaped around your market, margins, and buyer journey across British Columbia.
Why Choose TML for Email Marketing in Burnaby
Why Burnaby teams choose our Email Marketing approach.
Gaming and interactive media email depth
Burnaby is home to EA, Ubisoft Vancouver, and a cluster of indie studios. We build player lifecycle email programs — launch announcements, DLC release flows, lapsed-player win-back, anniversary and milestone triggers — that work within gaming platform constraints and CASL.
Tech and SaaS lifecycle expertise
SFU and BCIT spawn a continuous pipeline of Burnaby tech startups. We build HubSpot, Customer.io, and Braze onboarding, feature-adoption, NPS-triggered win-back, and expansion sequences for product-led and sales-led SaaS companies.
Metrotown retail and e-commerce lifecycle
Burnaby's Metrotown-adjacent retail and e-commerce sector gets full Klaviyo lifecycle builds — welcome, browse abandonment, cart abandonment, post-purchase, and replenishment flows — with dynamic content blocks personalized by purchase history and segment.
Our Email Marketing Process in Burnaby
How our Email Marketing company works in Burnaby.
Consultation
We start by understanding your Burnaby business goals, target audience, and current email marketing landscape to identify opportunities.
Planning
Our team develops a tailored email marketing strategy designed specifically for the Burnaby market and your unique business needs.
Implementation
We execute the plan with precision — deploying email marketing campaigns and assets optimized for maximum impact in Burnaby.
Growth
We continuously monitor, analyze, and optimize your email marketing performance to ensure sustained growth for your Burnaby business.
Email Marketing Services in Burnaby
Core Email Marketing services we offer in Burnaby.
Email Strategy & Planning
Full email program strategy including audience segmentation, automation roadmap, campaign calendar, and KPI targets aligned to your revenue goals and customer lifecycle.
Automation & Flows
Revenue-driving automated sequences for welcome, abandoned cart, post-purchase, win-back, and custom lifecycle flows that earn revenue continuously without manual effort.
Campaign Design & Copywriting
Professionally designed email templates and persuasive copy that reflects your brand voice, communicates value clearly, and drives recipients to take action with every send.
List Building & Management
Strategic list growth through lead magnets and opt-in optimization, paired with regular list hygiene to maintain deliverability and keep your subscriber database healthy and engaged.
Segmentation & Personalisation
Advanced audience segmentation by behavior, purchase history, and engagement level to ensure every subscriber receives relevant, timely content that increases open rates and conversions.
Analytics & Reporting
Comprehensive performance reporting including open rates, click rates, revenue attribution, list growth, and A/B test results with actionable recommendations each month.
Email Marketing Expertise in Burnaby
Proof-led Email Marketing support in Burnaby.
Avg Open Rate
Our Burnaby clients achieve an average 35% email open rate, well above industry benchmarks.
Client Retention
Our commitment to results keeps Burnaby businesses coming back. A 98% retention rate speaks to the quality of our work.
Campaigns Sent
Over 500 email campaigns sent for businesses across British Columbia and beyond.
Emails Delivered
Over 10 million emails delivered for businesses across British Columbia with 99%+ deliverability.
Email Marketing Agency in Burnaby
Email Marketing in Burnaby.
Your Email Marketing Partner in Burnaby.
Burnaby's commercial landscape is split between the tech and gaming production economy in the east (SFU tech transfers, EA, Lush Fresh Handmade Cosmetics HQ) and the Metrotown retail and e-commerce corridor in the west. TML Agency builds email programs for both sides: enterprise-grade lifecycle systems for Burnaby's tech and gaming companies on Braze, Iterable, or Customer.io, and Klaviyo-based e-commerce programs for the retail brands that orbit Metrotown.
We handle the full email stack for Burnaby clients: platform audit and recommendation, CASL-compliant consent architecture, deliverability setup, list segmentation, flow architecture, template design, copy, A/B testing frameworks, and monthly reporting where revenue and pipeline lead. For gaming companies with cross-border subscriber bases we build compliant programs that satisfy CASL (Canada), CAN-SPAM (US), and GDPR (EU) simultaneously — because a Burnaby studio's player list is inherently global.
Email Marketing Market in Burnaby.
Burnaby is home to thriving technology, film production, retail industries, and each requires a unique email marketing approach. With a diverse economy driven by technology, film production, retail, education, businesses are increasingly turning to digital solutions to stay competitive.
The competitive landscape in Burnaby is evolving rapidly. At TML, we help you navigate this by identifying gaps in your competitors' strategies and positioning your brand where it matters most — in front of your Burnaby audience at the right time, on the right platform.
Burnaby Market Insights
Burnaby's gaming studios are sitting on re-engagement goldmines in their player email lists
Most gaming studios collect player email at account creation and then only use it for transactional messages and launch announcements. A structured lapsed-player win-back sequence — triggered at 30, 60, and 90 days of inactivity with a personalized re-engagement hook (character update, in-game reward, new content highlight) — consistently reactivates 18–24% of churned players. For a Burnaby studio with 200,000 lapsed players, that's 36,000–48,000 reactivations at near-zero cost per reactivation.
Transparent Pricing
Email Marketing company pricing for Burnaby businesses
Email marketing management at TML starts at $600/month for a starter plan covering up to 3 automated flows, 2 broadcast campaigns per month, basic list segmentation, and monthly reporting. Growth plans at $1,200-$2,500/month include full automation build-out, weekly campaigns, advanced segmentation, and A/B testing. Enterprise plans for large lists or complex automation requirements start at $3,500/month. Platform fees (Klaviyo, Mailchimp, etc.) are billed separately. We offer a free email program audit and deliverability check for businesses with existing email marketing in place.
Get a Custom QuoteWho our Email Marketing company helps in Burnaby.
Why Burnaby brands trust our Email Marketing agency.
Trusted by 500+ businesses
across Burnaby and Metro Vancouver
“TML completely transformed our email marketing performance in Burnaby. The results exceeded every target we set.”
— A. Sharma, CEO at Vertex Solutions
Our Email Marketing Work.
Other services our Burnaby agency offers
Creative Excellence
Questions about Email Marketing services in Burnaby?.
Do you work with gaming companies on player lifecycle email?+
What does an email retainer cost for a Burnaby company?+
Can you handle multi-jurisdiction compliance for our global Burnaby player list?+
Read More
Email Marketing Insights & Articles.
Industries We Serve
Industries We Serve in Burnaby.
Ready to grow in Burnaby?
Get a free consultation for your email marketing needs. No obligations — just expert advice for your Burnaby business.